LLM Brand Monitor

Privacy Policy

Effective date: August 16, 2025

This Privacy Policy explains how LLM Brand Monitor ("we", "us", "our") collects, uses, and protects your information when you use our website and services.

Information We Collect

  • Account Information: Name, email address, authentication identifiers.
  • Usage Data: Log data, device information, pages visited, product interactions.
  • Project Data: Prompts, keywords, brand names and competitors you configure.
  • Payment Data: Processed by Stripe. We do not store full card details.

How We Use Information

  • Provide, maintain, and improve our services.
  • Run AI checks and generate insights according to your configuration.
  • Send service-related notifications and alerts you opt into (e.g., email/Slack).
  • Prevent fraud, abuse, and ensure the security of our platform.

Data Sharing

We do not sell your personal data. We share limited data with service providers strictly to operate our services (e.g., cloud hosting, analytics, payments). We also transmit your configured prompts to selected AI providers to fetch responses, consistent with their terms.

Data Retention

We retain data only as long as necessary to provide the service and meet legal obligations. You may request deletion of your account data at any time.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure, but we strive to protect your data.

Your Rights

  • Access, update, or delete your account information.
  • Export your data upon request.
  • Opt out of non-essential communications.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Policy from time to time. We will post the new effective date at the top of this page.

Contact Us

If you have questions about this Policy, contact us at privacy@llmbrandmonitor.com.