Terms of Service

Effective date: August 16, 2025

1. Agreement to Terms

By accessing or using LLM Brand Monitor (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Service Description

The Service monitors responses from supported AI models using your configured prompts and provides alerts and analytics. Features and limits depend on your plan.

3. Accounts

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

4. Acceptable Use

  • Do not misuse the Service or attempt to disrupt it.
  • Do not infringe on others’ rights or violate applicable laws.
  • Do not attempt to reverse engineer or bypass security measures.

5. Intellectual Property

We retain all rights, title, and interest in and to the Service. Customer content remains yours; you grant us a limited license to process it to provide the Service.

6. Payments

Paid plans and credit purchases are billed via Stripe under the terms presented at checkout. Taxes may apply. You may cancel at any time; refunds are discretionary.

7. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee the accuracy of third‑party AI model outputs.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data.

9. Termination

We may suspend or terminate your access if you violate these Terms. You may stop using the Service at any time.

10. Changes

We may modify these Terms. We will update the effective date when changes are made. Continued use constitutes acceptance of the updated Terms.

11. Contact

Questions? Contact us at legal@llmbrandmonitor.com.